Privacy Policy
Emotional Reset (Alessandra Group – LLC)
1. Introduction
Alessandra Group – LLC, operating as Emotional Reset ("we," "our," or "us") respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website, book a consultation, or communicate with us, including by text message (SMS).
2. Information We Collect
We may collect personal information that you voluntarily provide, including: name, email address, phone number, and any information submitted through forms, consultation bookings, chat widgets, or other communication with us.
We may also automatically collect limited non-personal information such as IP address, browser type, pages visited, and general website usage data.
3. How Your Information Is Used
We use the information collected to respond to inquiries, schedule and confirm consultations, communicate with you (including appointment reminders and follow-ups by phone, email, or SMS text message if you have opted in), provide access to content, and improve website performance. We do not sell, rent, or trade your personal information.
4. SMS / Text Messaging Consent
If you provide your mobile phone number and opt in to receive text messages from us, that information is used only to send you the messages you agreed to receive (such as appointment confirmations, reminders, and consultation-related communication).
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors that provide support services (such as customer service) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us using the details in Section 9 below.
5. Third-Party Service Providers
We use trusted third-party platforms, including GoHighLevel, Kajabi, and Stripe, to operate our website, scheduling, and payment systems. These providers process information only as necessary to perform their services on our behalf and are not permitted to use it for their own marketing purposes. This does not include SMS opt-in data and consent, which is never shared for marketing or promotional purposes, as stated in Section 4.
6. Cookies and Tracking
This website may use cookies to understand traffic, improve experience, and analyze performance. You can disable cookies in your browser settings.
7. Data Protection
We take reasonable measures to protect your information; however, no method of transmission or storage is completely secure.
8. Your Choices
You may opt out of emails at any time by using the unsubscribe link in any email, opt out of SMS by replying STOP, or request updates to or removal of your information by contacting us directly.
9. External Links
We are not responsible for the privacy practices of external sites linked from this website.
10. Updates to This Policy
This Privacy Policy may be updated at any time. Updates will be posted here with a revised effective date.
11. Contact Us
Email: [email protected]
Alessandra Group – LLC (Emotional Reset)
Email: [email protected]
Phone: +1 470-275-2470
Address: 6095 Glacier Run, Norcross, Georgia, United States
© 2026 Alessandra Group - LLC emotionalresetgroup.com